Oakridge Vassal ("we", "us", "our") operates the website oakridgein and provides financial education programmes based in Kuala Lumpur, Malaysia. This Privacy Policy describes how we collect, use, store, and protect personal information provided to us when you use our website or enquire about our services.
By using this website, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please refrain from submitting personal information through this site.
1. Information We Collect
We may collect the following categories of personal information:
- Contact details — name, email address, and telephone number submitted via our contact or enquiry form.
- Programme enquiry data — information about your educational interests or programme preferences as shared voluntarily.
- Technical data — IP address, browser type, device identifiers, and pages visited, collected automatically through cookies and server logs.
- Communication records — correspondence you send to us by email or telephone.
We do not collect sensitive personal data (such as financial account numbers, identification document numbers, or health information) through this website.
2. How We Use Your Information
Personal information collected through this site is used for the following purposes:
- Responding to programme enquiries and requests for information.
- Administering enrolment where you choose to proceed with a programme.
- Sending relevant updates, schedules, or materials related to programmes you have enrolled in.
- Improving the usability and relevance of this website.
- Complying with applicable legal and regulatory obligations under Malaysian law.
We do not use your personal information for automated profiling, nor do we make automated decisions that significantly affect you.
3. Legal Basis for Processing
Our processing of your personal data is grounded in the Personal Data Protection Act 2010 (PDPA) of Malaysia. Where we process your data, we do so:
- With your consent, as indicated by your voluntary submission of contact forms or enquiries;
- For the performance of a contract or pre-contractual steps at your request;
- To comply with legal obligations applicable to us as a Malaysian entity.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers — trusted third-party service providers who assist us in operating the website or delivering programmes (e.g., email hosting, payment processing). These parties are bound by confidentiality obligations and may only process your data on our instructions.
- Legal requirements — where disclosure is required by law, court order, or regulatory authority in Malaysia.
- Business transfers — in the event of a merger, acquisition, or transfer of business assets, personal data may form part of the transferred assets. You will be notified of any such change.
5. Data Retention
We retain personal information only for as long as is reasonably necessary for the purposes described in this policy, or as required by applicable law. Enquiry records are typically retained for up to 24 months. Programme enrolment records may be retained for up to seven years for accounting and compliance purposes.
When personal data is no longer required, it is deleted or anonymised in a secure manner.
6. Data Security
We maintain reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted communications (HTTPS), access controls, and staff awareness practices.
No method of transmission over the internet is entirely secure. While we take the protection of your data seriously, we cannot provide an unconditional assurance of complete security.
7. Cookies
This website uses cookies to enhance your browsing experience and to gather basic analytical data. For full details on the cookies we use and how to manage them, please refer to our Cookie Policy.
8. Your Rights Under Malaysian PDPA
Under the Personal Data Protection Act 2010, you have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Withdraw consent to our processing of your personal data (where consent is the basis for processing);
- Request that we cease processing your data for direct marketing purposes.
To exercise any of these rights, please contact us in writing at [email protected]. We will respond within a reasonable period in accordance with the PDPA.
9. Third-Party Links
Our website may contain links to external websites not operated by Oakridge Vassal. We are not responsible for the privacy practices of those websites and encourage you to read their individual privacy policies before submitting any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Continued use of this website after a policy update constitutes acceptance of the revised terms.
11. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Oakridge Vassal 17 Persiaran Titiwangsa, 53200 Kuala Lumpur, MalaysiaTel: +60 3 4043 6128
Email: [email protected]